Programs in Other Colleges and Universities

Alabama State University
Alabama State University created the Center for Leadership and Public Policy in 1999. The center works to improve the overall socioeconomic status of the citizens of Alabama and its neighbors through leadership in public policy, by promoting greater cooperation and enhancing communication between academia and the community. The center accomplishes this by helping policymakers as they develop future public policy evaluate current public policy and analyze past public policy.

American University
The Leadership Program at American University is an integral part of the School of Public Affairs. The Leadership Program fosters leadership talents and instructs students in practical skills. The Program encourages students to go out and use those talents and skills as a means to effect positive social change. The Program encourages students to go out and use those talents and skills as a means to effect positive social change.

Ana Mendez University System
This is a foreign web site.

Andrews University
Welcome to the home page for the Data Quality - Quality Improvement Team (DQ-QIT). Mission: To identify and prioritize data quality issues. To develop methods, measures, and/or procedures for cleaning current data and insuring the quality of new data.

Arizona State University Continuous Improvement
The Continuous Improvement resources at Arizona State Universityare available for anyone interested in continuous improvement efforts at ASU. | back to top |

Baylor University
Professional Development Supports the Mission and Vision of Baylor. As in most organizations, Baylor's most important asset is people. It is people--staff and faculty--who perform the day-to-day activities that enable us to fulfill our mission to educate men and women for worldwide leadership and service. Professional Development plays an integral role in achieving this mission. By serving the needs of our staff and leaders, we help employees acquire important knowledge, which can contribute to on-the-job performance improvement.

Belmont University Center for Quality and Professional Development
Professional development is not limited to improving skills for your current job. The goal is to prepare for the future, to move toward the most challenging and enjoyable job you can acquire.If you are serious about improving your leadership and communication skills for an increasingly competitive workplace, the Center for Professional Development offers courses to help make it happen.

Binghamton University
The XCEL Center provides a centralized place for students to learn how to get involved on campus and to assist student leaders with their leadership issues and goals. Students volunteering as XCEL Leadership Consultants (XLCs) have been trained to help staff the Center. They are the people to turn to for assistance with how to utilize the Center's resources and help with leadership skills tools. | back to top |

California State University, Office of the Chancellor
The Institute for Teaching and Learning (ITL) is a California State University System organization devoted to coordinating and facilitating the advancement of teaching and learning. Its primary mission is to provide assistance and resources in support of the highest standards of university teaching excellence and to provide support for faculty members to grow professionally.
Under the guidance of a system-wide advisory board, the ITL works with CSU campuses to stimulate the interests and promote the involvement of faculty members in improving the university teaching and learning process and in engaging in scholarly and creative activities. The Institute fosters and supports faculty research that contributes to effective teaching and learning in and across the university disciplines. http://www.calstate.edu/QI/
The Quality Improvement Steering Committee promotes continuous quality and productivity improvement in the California State University through support for:

Systematic identification and transfer of best practices.
Quality enhancement strategies and frameworks.
Assessment of customer needs and satisfaction.
Process measurement and evaluation tools.
Outcomes assessment and performance measures.
Campus and/or system-wide collaboration.

California State University, Long Beach
The mission of the Faculty Center for Professional Development is to: initiate programs and implement services that support all members of the faculty in their multiple roles and responsibilities in the university's academic community. The Center creates opportunities that enhance the diverse talents and contributions of individual faculty members at all stages of their careers and encourages faculty to use those talents for the good of the university. Finally, in its responsiveness to the entire faculty, the Center promotes and engages in inquiry and reflection to address evolving needs. | back to top |

Colorado Mountain College
Senior Faculty Academic Assessment Team Mission
The SFAAT is an ongoing and integral element of Colorado Mountain College's efforts at institutional improvement. The Team's principal task is to evaluate the portfolios of our recent AA and AS graduates for the purposes of identifying strengths and identifying opportunities for improvement regarding learning and teaching within our general education transfer curricula.

Cornell University

DePaul University
http://www.lifelearn.depaul.edu/ocpe/continuing_education.asp
DePaul University's Office of Continuing and Professional Education (OCPE) is the door to continuing and professional, formal and informal learning programs at DePaul University. Offering over thirty-five programs (and many more courses) at eight University locations DePaul blankets the greater Chicago metropolitan area. | back to top |

Eastern Michigan University
Investing in the future includes investment in people. Leadership EMU is a professional development program designed to support administrative professionals in preparing for the future at EMU. In an intense ten-week program, participants learn more about their leadership roles by investigating areas such as change management, communications, performance evaluation, diversity, conflict resolution, resource management, and other important administrative functions.

Excelsior College

Fox Valley Technical College
Training and Development Services promotes continuous learning opportunities in alignment with organizational goals so individuals can reach their fullest personal and professional potential in their work environment.

Georgia Institute of Technology
The Office of Organizational Development facilitates the achievement of administrative excellence at Georgia Tech by assessing, educating, communicating, and building partnerships for organizational improvement. We provide support for various initiatives undertaken by the Division of Administration and Finance.

Georgia State University

Grand Rapids Community College
As part of Organizational Development, the Raider Learning Center, provides individual and organizational professional development programs and services, as well as other enrichment activities, to support the employees of Grand Rapids Community College. The Raider Learning Center also coordinates employee recognition programs. | back to top |

Howard University
Howard University Professional Development and Leadership Academy

Kent State University
The Leadership Academy is an intensive leadership program designed to provide a broad perspective in leadership and management strategies within the higher education setting. The program provides an opportunity for current and potential managers to enhance their skills in leadership, management, and University policies and procedures. Academy participants are chosen from among selected staff members who have the desire and potential to become strong managers and leaders. The Academy is open only to Kent State University faculty, administrative and civil service staff members. | back to top |

Linkoping University Division of Quality Technology and Management
Our mission is to develop knowledge and competence in Total Quality Management and its supporting methods for use in the ongoing improvement process in the Swedish society. Our most important customers are our MSc and PhD students, both here and now and in their future professional roles, as well as their future employers, and the Swedish society at large. To us, Total Quality Management means to continuously strive to fulfill or exceed the needs and expectations of external and internal customers in all processes in which everyone are committed to their continuous improvement. We try to live as we teach.

Loyola University The Center for Organization Development Program
CENTER FOR ORGANIZATION DEVELOPMENT
New technologies, increased market demand, and global competition are among the factors driving change in many of today's organizations. As a result, demand has increased for leaders and consultants to guide and manage change efforts. The degree program in Organization Development offers two tracks, one for managers and leaders of change, and one for people who are or wish to become consultants.
The Center offers a full curriculum of courses leading to the degree of Master of Science in Organization Development (MSOD), as well as a Certificate in Organization Development for those students who do not wish to pursue a full masters degree. In addition, the Center sponsors numerous public seminars, workshops, and conferences for students and professionals on the latest trends and techniques in organization development. | back to top |

Maricopa County Community College
The Office of Planning and Institutional Effectiveness (OPIE) provides planning and research assistance for all Estrella Mountain divisions.
The Office is responsible for:

• Coordinating the EMCC Strategic Planning Process
• Facilitating the development of college-wide and divisional plans
• Coordinating the implementation of the Plan for Institutional Effectiveness
• Providing administrative support to the Student Academic Achievement Committee
• Providing research and consultation services in support of program and service improvements
• Supporting NCA Accreditation activities

Organizational Development at MIT

Meharry Medical College
Center of Leadership in Academic Medicine The goal of the Center is to develop the skills of faculty in the areas of teaching, research, clinical service, and administration.

Miami University
Department Chairs Learning Community Enhancing Leadership and Productive Change
This community offers department chairs and regional campus area coordinators a year-long opportunity to enhance their interests and skills in leadership through seminars, retreats, leadership development projects, and peer support from a learning community of administrators in other disciplines.

Michigan State University
The Collaborative Leadership Center facilitates change in schools, districts and communities seeking to create conditions for better teaching and learning.

Montclair State University
The Continuous Quality Improvement Program at Montclair State University seeks to assist the campus community with improving inter- as well as intra-departmental processes in order to maximize their effectiveness and to empower the faculty and staff to be high-achieving, contributing members of their respective departments. | back to top |

Ohio State University Continuous Quality Improvement (CQI)
CQI Mission Statement
To create a culture of continuous quality improvement, practiced in a climate of trust by empowered, inspired, and motivated individuals who understand the University's mission and how they contribute to it. Quality Commitment The quality commitment of the Office of Business & Finance at The Ohio State University is "To Provide the Best Service." This policy requires that every individual and departmental unit fully understand the requirements of their customer, and deliver products and services that meet or exceed these requirements.

Oregon State University
Providing development, support, and networking opportunities for professional faculty. Supporting the development of professional and personal leadership and management skills by sponsoring and recommending skill-enhancement activities for its members. Encouraging discussion and input regarding leadership and management issues. | back to top |

Pennsylvania State University Office of Planning and Institutional Assessment
The Office of Planning and Institutional Assessment facilitates the University's planning, quality and assessment initiatives.
The Office uses organizational change tools to help departments and units develop strategic plans, improve key processes, assess institutional needs, and develop collaborative team environments.

Purdue University (OCD)
Organization and Career Development. Creating and Sustaining Continuous Improvement. To provide training and consulting services that focus on leadership, supervision, and career and organization development to individuals, departments, and areas within Purdue University.

Purdue University Calumet

Samford University

San Diego State University
The President's Leadership Program is a facilitated professional development opportunity for Management Personnel Plan (MPP) employees. It is specifically designed to establish the foundation for successful leadership at SDSU. | back to top |

Somerset Christian College

Sonoma State University
New Strategic Leadership Certificate Aimed at Executives and Managers in Non-profit, Public Sector;Executives, managers and other professionals who want to hone their leadership effectiveness in the public sector or non-profits will benefit by a series of workshops which will lead to a Certificate in Strategic Leadership being offered by Sonoma State University.

Southwest Missouri State University
The Management Development Institute (MDI) is a division of the College of Business Administration at Southwest Missouri State University. MDI has been a major resource for quality professional and management training since 1979 and has served the professional development needs of over 50,000 people.
MDI offers a variety of broad-based training opportunities, programs and services, which include custom programs, Mini MBA, certificate series, partnership opportunities and more than 40 different public seminars each year.

Radio Station ---Leadership Series KSMU kicks off another week of Sense of Community-Leadership Series programs.

Southwest Texas State University
The mission of the Office of Professional Development is to provide quality opportunities to SWT faculty and staff that will assist in their personal and professional development as a fulfillment of SWT's belief in supporting life-long learning for all employees. The Office of Professional Development contributes to individual, organizational and community excellence through learning, quality improvement, and knowledge exchange.

Stanford University
The Stanford Educational Leadership Institute (SELI), is a partnership between the Stanford University School of Education (SUSE), the Center for Social Innovation (CSI) at the Stanford Graduate School of Business, and The Goldman Sachs Foundation. The institute seeks to provide current and upcoming educational leaders support and proven resources, and tools to transform the education system.

SUNY at Buffalo
The Leadership Development Center helps students develop leadership knowledge and skills to achieve their goals and make a positive difference in their lives and the lives of others. All students, faculty, & staff interested in developing their leadership skills whether you are a club/organization officer or simply looking to cultivate your leadership abilities.

Syracuse University
More than your average training department, Organizational Development and Training embodies the university's five core values by offering a range of services to enable SU to become the leading student-centered research university. | back to top |

Tufts University
The Institute emphasizes rigorous academic preparation with experiential learning. The mission of the Institute is accomplished through its intensive engagement of students in classes, global research, internships, workshops, simulations and international symposia -- all involving national and international leaders from the public and private sectors.

Center for Academic Excellence
CAE supports Tufts' commitment to excellence and innovation. The Center's goal is to provide the faculty with the support and resources necessary to enhance the quality of scholarship and teaching. | back to top |

Tuskegee University

University of Alabama Continuous Quality Improvement
CQI inititative serves to focus energy and resources on the improvement of processes in order to support the University's mission of adding value to the state of Alabama through teaching, research and outreach.
CQI is a collaborative effort that enables people to work together across organizational boundaries to improve shared processes. CQI can take many forms across the campus and includes a wide range of diagnostic and team activities to meet the needs of diverse organizations. Campus groups have the freedom to implement the CQI methods that best meet their specific needs.

University of California at Berkeley Center for Organizational Effectiveness(COrE)
COrE consults with work groups and leaders at all levels to plan and improve their operations. Whenever possible, we encourage collaboration across organizational lines to ensure that improvements are made to all parts of a system. COrE's initial goal is to create significant momentum toward service orientation and effective work processes on the Berkeley campus.
COrE was established to improve the organizational effectiveness of academic and administrative departments, units and committees. COrE advances existing efforts to streamline decision making and reduce bureaucracy in order to support the campus in meetings its goals.

University of California, Davis
Professional Development UCD faculty and staff are encouraged to pursue professional development and life-long learning opportunities. Your professional development can result in increased effectiveness, productivity and career growth. Research indicates that adults can anticipate changing careers at least five times during their working lives. The University can be your partner in this process. There are numerous campus programs and resources available to assist you

University of Central Florida
The Operational Excellence and Assessment Support (OEAS) office was established by UCF to support academic departments and administrative units in conducting assessment, program reviews, strategic planning, process analysis, survey design and analysis, planning, performance measurement, and evaluation.
The LEAD Scholars Program is a two year leadership program for talented incoming first-year college students at the University of Central Florida.

University of Central Oklahoma
The Faculty Enhancement Center was developed by faculty and administrators to support teaching and learning at the University of Central Oklahoma. Formally established in 1998, the Faculty Enhancement Center (FEC) Coordinator reports to the Assistant Vice President of Academic Affairs. The Coordinator chairs the Center's Board of Advisors, composed of individuals from all colleges, the library, and administration

University of Cincinnati (TQM Center)
The Total Quality Management Center is dedicated to teaching best-practice management principles for improving quality and performance of manufacturing, service, and nonprofit organizations; developing expertise in research; providing professional service to the national, state, and local communities; and serving as a source of expertise for training, assessment, and consulting. The Center is a Sustaining Member of the American Society for Quality.

University of Florida

University of Illinois
Supervisory and Management development opportunities are designed for employees who:
Directly or indirectly supervise support staff.
Have responsibility for day-to-day operations.
Have project or program responsibility.
Are identified as demonstrating the potential to advance to a leadership role.

University of Iowa
Staff development and training office containing many links.

University of Maryland Office for Continuous Quality Improvement (OCQI)
Office for Continuous Quality Improvement
University of Maryland's Office for Continuous Quality Improvement has been reorganized into two distinct units defined by their different functions: the Campus Assessment Working Group (CAWG) and the Office for Organizational Effectiveness.

University of Miami
The Leadership Institute, established at the University of Miami in 1985, implements a diverse number of programs and workshops designed to develop and enhance student leadership qualities and skills.

University of Michigan M-Quality
This information will help you understand how total quality principles and tools are being applied to benefit faculty, students and staff at the University of Michigan, and to get started on bringing Total Quality to your workplace.

University of Minnesota Carlson School of Management Juran Center for Leadership in Quality
Housed in the Carlson School of Management at the University of Minnesota, the Juran Center for Leadership in Quality strives to make the university the leading university in Quality management research

University of Missouri, Rolla
The UM-Rolla Corporate Development Council is a group of representatives from organizations strategically important to the future of the University of Missouri - Rolla's success and continual improvement.

The Council's mission is three-fold:
1. Consultancy - To serve in a consultative role to the Chancellor and campus delegates on identified issues critical to the university's strategic plan, in addition to providing input to the university on the evolving needs of the industries it serves.
2. Ambassadorship - To serve as ambassadors of UMR to advance the university's priorities to their respective organization, industry, professional affiliations, and community.
3. Sponsorship - To support the university in developing sources for private and public funding in coordination with other fund raising entities of the university.

University of Missouri System Office of CQI
CQI, sometimes known as total quality management, is the relentless pursuit of perfection through a focus on quality as defined by our customers and their expectations:
Reduction of wastes.
Innovation for improvement.
Study of key processes to get them under statistical control.
Teamwork.
Systems thinking.
Data analysis.

University of Nevada at Las Vegas
The Office of Leadership & Citizenship Initiatives serves the UNLV community by offering a wide range of leadership education, development, and training opportunities designed to compliment your academic experiences. Whether you're brand new to campus or an experienced student leader, you are sure to find a program that meets your needs. In fact, the unique pairing of leadership and citizenship provides not only an opportunity to learn new skills, but a platform for you to apply them as well.

University of Nevada, Reno
Our Mission: To support the campus community in its efforts to improve current systems and processes as well as to enhance workplace skills and abilities of the University's faculty and staff.
Our Vision: The Office of Process and Performance Planning strives to promote open communication systems, the use of methods which create workplace synergy, a solution-orientation to resolving problems, and the strategic and continuous improvement of systems, processes and services.

University of New Mexico
Employee and Organizational Development provides training and a variety of organizational development consultations to UNM employees. Training Programs cover all aspects of work here at the university: Administrative, Management/Leadership, and Personal/Professional. Most workshops can be tailored for large or small groups using our facilities or at your site. Workshops are designed and led by our Training & Development Consultants and also by UNM staff. Organizational Development facilitation is scheduled after consultations and assessments of your department's or group's needs are completed. OD activities include Assessment, Team Building, Meeting and Retreat Facilitation, Group Process Consultation, Strategic Planning and Coaching.

University of New Orleans
The University of New Orleans Business/Higher Education Council is a partnership between the business community and higher education committed to identify and meet the needs of the Greater New Orleans economy for a high performance workforce and for a modern, technologically advanced workplace. The Council supports the growth of the University of New Orleans and other higher education institutions in the community as a central strategy to enable this region and its citizens to compete successfully in the global marketplace. The Council promotes innovation in community alliances, educational access, workforce training, and technology transfer.

University of North Carolina, Chapel Hill Office of Institutional Effectiveness
Our mission:to "promote and support efforts to advance the University's effectiveness in an environment demanding increased accountability and responsiveness." To accomplish this mission, Institutional Effectiveness will continue to support Carolina's quality improvement efforts by providing education, consultation, team/initiative support, and documentation services.

University of Pennsylvania
Center for Leadership and Change Management
Organizations worldwide are confronting more turbulent markets, more demanding shareholders, and more discerning customers, and many are restructuring to meet such challenges. Their success in making the changes required depends much on the quality of their leadership -- not only at the top of the organization but also among all managers responsible for operating results. We know that leadership can make a great difference, and we know that its importance for organizational success is intensifying. Yet we still know too little about the qualities and practice of effective organizational leadership and change management. The new center is dedicated to building our basic and practical understanding of leadership and change.

University of Pittsburgh
Organization Development Goals
Impact the majority of service and process areas within the University to improve performance and effectiveness.
Impact the majority of service and process areas within the University to improve performance and effectiveness.
Work effectively at senior levels in the organization to plan and implement change and improvement.

University of the Sciences in Philadelphia
Organizational Development (OD) is a consulting arm of the Administrative Services Department. OD services are intended to improve the organizational health and effectiveness of all University departments. A wide array of services are available to help departments plan and implement change; improve leadership methods, management techniques, and problem-solving skills; and promote understanding of the processes and systems in which people work. We seek to improve individual, group, and departmental effectiveness so that all accomplish their goals.

University of South Carolina the Center for Effective Organizations
Since its founding in 1979, the Center for Effective Organizations (CEO) has conducted cutting-edge research on a broad range of organizational effectiveness issues. The leading university-based, action-research center, CEO has from its inception conducted research that influences how organizations are managed and also makes important contributions to academic research and theory.

University of Southern California
The recent weakening of the United States' position in the world electronics and automotive industries has been attributed in large part to the advances during the last thirty years by the Japanese in the area of quality improvement. The continual improvement of quality is vital to the survival of manufacturing and service industries. The Department of Statistics operates a Center for Reliability and Quality Sciences. The Center serves all quality professionals, managers, supervisors and engineers, and can provide statistical expertise on quality problems through its personnel. The main functions of the RQS Center are: to provide training for industrial and professional personnel through the production of short courses, and workshops, and conferences: to coordinate faculty consulting and research in the areas of reliability and statistical quality control; and to enhance the quality of research proposals by the statistics faculty and members in the areas of reliability and statistical quality control.

University of Texas Quality Series at Professional Development Center

University of Toledo

University of Vermont

University of Washington
The mission of the University of Washington Training and Development Department is to provide high quality consultation, organization development, facilitation, and training services and resources for staff and faculty to improve:

Organizational effectiveness and efficiency, and individual and team performance.
Our services are provided with an emphasis on collaboration, a focus on competency, and a desire to encourage leadership across all levels of staff and faculty.
Our Values...
Continuous growth and learning
Ongoing sharing of information, knowledge and insights
Respect for individual styles, disciplines and expertise
High standards of ethics and accountability
Relevancy in the context of different and constantly changing needs
Proactive and responsive practice

University of Wisconsin, Madison Office of Quality Improvement (OQI)
This site offers resources to enhance planning and process design and improvement in your department or office. Our specialty areas are strategic planning and process improvement. Under each of these topics, you will find articles, how-to guides and samples from other projects completed on our campus.

University of Wisconsin, Madison College of Engineering Center for Quality and Productivity Improvement (CQPI)
To rise to the challenge of the international quality evolution, the Center for Quality and Productivity Improvement (CQPI), a research center, was founded in October of 1985 by Professor George E.P. Box and the late Professor William G. Hunter. Multi-disciplinary Quality improvement is multi-disciplinary, requiring input from and interaction among many different fields. Hence, the Center is located administratively in the UW-Madison College of Engineering and is also sponsored by the Graduate School of Business and the College of Letters and Science via the Department of Statistics. Research and Development. Since its inception, CQPI has been at the forefront in the development of new techniques for improving the quality of products and processes. Today, the Center is also at the forefront of developing methods aimed at improving the quality of work processes quality of working life and quality of healthcare. | back to top |

Villanova University
In April 1993 Villanova Quality Improvement (VQI) emerged as a philosophy, a model and an institutionalized structure for continuous quality improvement. | back to top |

Waukesha County Technical College
Quality improvement is a principal goal of business, industry, government and education in these times of rapid change. The WCTC Center for Quality & Innovation responds to client companies' needs for expert and timely education, training, and technical assistance. Experienced staff members are available to help you and your organization become more effective. The Center for Quality & Innovation includes the Waukesha County Technical College in-house Quality Value Program. Quality principles can be applied to the critical processes in an educational setting and WCTC's Quality Value program provides support throughout the campus. Services provided to the staff include: Training in basic quality principles through courses offered to college employees. Trained facilitators to assist project or departmental workgroups. Drop-in coaching for departments and work groups interested in applying quality principles in daily work.

Weber State University
The Quality Support and Training Office, is responsible for a major contribution to Administrative Services through (1) facilitating the improvement of the quality of the products and services of the Division; and (2) helping to create a continuous learning environment that strengthens the quality of the workforce. Some of the duties and responsibilities of this office include: 1. Help to establish and ensure success of the administrative Services Division Strategic Plan. 2. Establish and ensure success of Divisional and some Institutional cross- functional Process Action Teams. 3. Establish a formal, mandated and structured education and training program. 4.Develop, pilot, and teach various training courses, including a management and supervisory training program, orientation for new hires, etc. 5. Identify and evaluate outside consultants to determine their ability to provide training. 6.Establish and use an Intranet to provide training opportunities, as appropriate. 7. Facilitate customer identification and help draw out customer expectations. Develop, implement, monitor, and communicate the results of various hard copy and online surveys. 8. Facilitate the establishment of customer and employee satisfaction measurements. 9. Oversee the implementation of the WSU Performance Review and Enrichment Program (PREP). 10. Serve as liaison with campus and community for quality efforts.

Wilkes University
The Wilkes University Leadership Institute embraces all student leadership programs, provides additional offerings as needed in an effort to prepare student leaders for challenges on campus and beyond. | back to top |

Yale University
The Service Quality Improvement (SQI) Council exists to promote, monitor, and coordinate the continual improvement of the Yale University Library's services to readers. It reviews library-wide service practices and policies and recommends and advocates changes as appropriate.
Organizational Development and Learning http://learn.caim.yale.edu/lcdb/default.htm
Yale's mission is to advance, disseminate, and preserve knowledge. The Organizational Development and Learning Center supports this mission by improving the capabilities of the administrative staff and the University as a whole. We create learning opportunities and we guide staff in improving organizational performance. We provide two major areas of service - learning opportunities (expanded and innovative "training" opportunities) and organizational development (OD) services. | back to top |