Support for Departmental Improvement Projects

ODL programs have helped departments throughout the university to achieve their organizational improvement goals:

Assessment

Assisting departments in self-assessment, and in identifying and building faculty and staff consensus on current organizational strengths and improvement priorities.

Departments with which we have recently worked:

• Department of Plant Pathology
• School of Communication, Information and Library Studies
• Office of Research and Sponsored Programs
• Financial Aid
• Career Services
• Citizenship and Service Education Program (CASE)
• Common Purposes Program
• University Libraries
• Alumni Relations
• Zimmerli Art Museum

Assisting departments in assessing service satisfaction and program awareness, and gaining input into important university initiatives.

Departments with which we have recently worked:

• Career Services
• Graduate School of Education
• University Relations
• Rutgers Foundations
• Document Services
• Public Safety

Planning

Building upon self-assessments, external reviews, self-studies or accreditation reports to assist in the development of future-oriented strategic and action plans that translate recommendations into meaningful improvements.

Departments with which we have recently worked:

• Facilities and Capital Planning
• FAS Development Office
• Zimmerli Art Museum
• University Foundation
• University College
• Office of Sexual Assault Services and Crime Victim Assistance
• Douglass College
• School of Communication , Information and Library Studies

Work Process Improvement

Helping departments identify, analyze, and refine -- or completely revise -- procedures and processes that support their mission and improvement plans.

Departments with which we have recently worked:

• University Facilities
• Public Safety
• Parking and Transportation Services
• Administrative Student Services
• Douglass College
• Human Resources

Faculty, Staff and Workplace Climate

Providing tools for assessing and enhancing the workplace climate and culture of departments.

Departments with which we have recently worked:

• University Facilities
• Financial Aid
• University College
• Career Services

Excellence Measurement

Supporting departments in their efforts to identify and develop appropriate criteria for measuring their achievements and outcomes, and in using this information to document accomplishments, guide improvements, and enhance communication.

Departments with which we have recently worked:

• University Libraries
• School of Communication, Information and Library Studies
• Office of Sexual Assault Services and Crime Victim Assistance

Organizational Research Services

Providing research support services in the areas of interviewing, focus groups, and survey construction and analysis to assist academic units in gathering information from students, colleagues, or other internal and external constituencies for which programs or services are provided.

Departments with which we have worked:

• Learning Resource Services
• Academic Leadership Program
• Citizenship and Service Education Program (CASE)
• Campus Safety - New Brunswick
• Douglass College

Information on these and a number of other ODL specialized programs, services and activities are available at http://www.odl.rutgers.edu/core_progs. Should you desire assistance with your organizational change initiatives, or further information on any ODL activities, contact ODL at center@odl.rutgers.edu